GuardCAT: a service that ensures:

• Maximise Uptime
• Access to IT Professionals – your own IT Department without the overheads
• Backup and Data Recovery, including offsite storage, protecting your valuable data
• Proactive maintenance and tailored alerts, so we can address problems before they cost your business money
• IT expenditure is controlled and easy to budget for
• Strategic planning support maximises your ROI from your IT infrastructure

GuardCAT Managed Services: Complete Care IT  

With GuardCAT Managed Services Server we can monitor and automatically maintain your business machines and servers to ensure critical services and data remain safe and available.   Complete Care, as the name implies ensures maximum uptime, a fixed cost and unlimited remote support to keep your systems running at their peak.

GuardCAT Managed Services: Monitoring & IT Support

For clients want the peace of mind that comes from knowing their IT systems are being monitored to ensure maximum uptime and to protect their systems from critical failure, CommsIT offers the Monitoring & IT Support service.  To support the monitoring, our clients are entitled to a discounted rate for any Help Desk Matters or onsite support.

Each component of your network is monitored constantly to ensure all services and operations are running smoothly and automated scripts are run each day to maintain the highest level of availability.

With modern business so reliant on their IT and telephony systems, disasters cannot be afforded. A disaster can be any event that prevents a business from accessing the data and systems it needs to operate. That could encompass everything from regional power outages, to virus outbreaks, to corrupt backups that can’t be restored. Without your IT and/or telephone systems, the cost to your business in lost sales and productivity can be disastrous.

The business implications of these disasters couldn't be starker. A frequently cited study in Contingency Planning and Management magazine found that 40% of companies that shut down for three days failed within 36 months. Depending on the industry and other factors, every hour of computer downtime can cost businesses many thousands of dollars.

CommsIT recognises this and can provide a suite of support tools and help desk to ensure that the highest levels of up time and security are always maintained.  

Our team of technicians are qualified in a wide array of technical areas including Microsoft, Cisco and Samsung certification.  We are also an ISO 9001 Accredited business having met the stringent Quality & OH&S standards to attain this qualification.

The help desk team is professional and customer focused and speaks your language.